FAQs

Products And Shipping

When will I receive my product/item?

  • In 2 to 3 days from the date of shipping outside Kathmandu valley.
  • Within 36Hrs inside Kathmandu valley.

Where do you ship from?

  • We ship from Newroad, Kathmandu.

What are the shipping costs?

  • Flat Rs.200 outside Kathmandu valley.
  • Free shipping all over Nepal for products above Rs.20,000.
  • Free shipping inside Kathmandu valley.

Purchase And Payment

Which form of payment do you accept?

  • Cash on delivery (inside Kathmandu)
  • Online payment (e-Sewa, Khalti, IME pay)
  • Direct bank payment.

Can we pay cash on delivery?

  • Cash on delivery is currently available only inside Kathmandu.

What are the shipping costs?

  • Flat Rs.200 outside Kathmandu valley.
  • Free shipping all over Nepal for products above Rs.20,000.
  • Free shipping inside Kathmandu valley.

RETURN, REFUND AND EXCHANGE

Can I return or exchange an item?

  • Yes, you can but terms and conditions may apply.

Know our return and refund policy HERE.

Do we have to pay delivery charge?

  • Yes, you have to pay the delivery charge for returning items.

Is refund available for purchased items?

  • No, refund is not available.
  • But for some cases we can refund with terms and conditions.
Scroll To Top
Close
Close
Home
0Wishlist
0Cart
Close

My Cart

Shopping cart is empty!

Continue Shopping